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Frequently Asked Questions

Man question
  1. How do I contact someone at
  2. How can I email someone at my questions or concerns?
  3. When should I expect a response to my e-mail inquiry?
  4. How long does it take to get my fax and process it at
  5. Is a prescription required for my order?
  6. Why can't I buy Valium, Tylenol #3 or similar medications from your pharmacy?
  7. What is Privacy Policy?
  8. What are the Conditions For Using This Website?
  9. What is Terms of Sale?
  10. What is Return policy?
  11. What is Our Shipping Policy?
  12. How much does shipping cost for my order?
  13. Do I get charged a shipping fee for each prescription on my order?
  14. Why do some drugs have different names in other countries?
  15. Do all drugs cost less at
  16. Will you accept my insurance?
  17. Are all my drugs available through
  18. I have an email address, why do I not get emails (receipts) from
  19. What are your hours of operation?
  20. What currency are the prices listed on
  21. Why are your prescription prices so low?
  22. Why do the pills I received look different than the ones I get from my local pharmacy?
  23. What are generic drugs?
  24. Are generic drugs as safe as brand name drugs?
  25. Are generic drugs as effective as brand name drugs?
  26. Why do generic drugs look different than their brand name counterpart?
  27. Why are generic drugs less expensive?
  28. Why does my medications pill bottle/package show the generic name when I ordered the brand?
  29. Why does the package size differ from order-to-order?
  30. How long is my prescription good for?
  31. Why do some of my medications come from international dispensaries?
  32. Do I have to sign for the delivery of my order?
  33. Do you ship to Canada?
  34. What do I do if I have a problem with my order?
  35. Can I combine my order with my Medicare co-pay?
  36. What methods of Payment do you accept? Do you accept all credit cards?
  37. Do you offer any products containing pseudoephedrine?
  38. What is the Price Match Guarantee Policy?